
About
Clarity, Trust, and the Stories That Help People Move Forward
Communication is at its best when it helps people understand something clearly, see themselves in the story, and feel confident enough to act. Throughout her career, Kimberlee Mitchell has helped organizations translate complex ideas into clear, credible narratives that people can understand and trust. Whether explaining safety risks to parents, introducing new educational models, or helping organizations navigate change, she focuses on the kind of communication that helps people move forward.
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Clear Communication for Complex Ideas
Kimberlee Mitchell is a strategic communications and marketing leader with more than 15 years of experience helping organizations communicate clearly, build credibility, and bring new ideas to life. Her work spans journalism, public relations, marketing communications, and corporate communications, giving her both the editorial instincts of a storyteller and the strategic perspective needed to guide complex messaging.
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She began her career as a journalist and later moved into communications, where she discovered a natural ability to help organizations explain complicated ideas in ways people can understand. Over the years, she has led communications for new initiatives, emerging markets, and mission-driven organizations, including helping launch one of the nation’s first accredited smartphone-based business degree programs. In that role, she worked closely with leadership to introduce an unfamiliar concept to the market, build credibility, and develop a clear narrative that helped prospective students and partners understand the opportunity.
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Education, Brand, and Marketing Communications
Earlier in her career, Kimberlee founded and led a child safety company focused on preventing unintentional home injuries. Through in-home consultations, media appearances, and public education campaigns, she helped thousands of families identify everyday safety risks and make meaningful changes to their home environments.
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The work required more than expertise—it required trust. Parents had to feel comfortable hearing difficult information and be motivated to adapt their behavior to better protect their children. That experience shaped Kimberlee’s approach to communication. She learned that when messaging is grounded in credibility, empathy, and strong storytelling, people are far more willing to listen, learn, and change.
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Those lessons continue to inform her work today across marketing communications, brand strategy, public relations, and leadership messaging. Her communications work has earned national media coverage in outlets including Forbes, CNBC, Fox News, ESPN, and Ad Age while supporting organizations across education, technology, nonprofit, and consumer sectors.
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Building Alignment Across Organizations
Kimberlee has also helped organizations bring clarity and cohesion to their communications during periods of growth and change. While working with the West Michigan Christian Schools Collaborative, she led a multi-campus rebrand and developed communications standards and best practices across five schools operating under a shared brand family.
The work involved aligning messaging, enrollment communications, and outreach strategies across campuses while building communication systems that supported consistency and collaboration. The effort helped strengthen the collaborative’s identity and contributed to the strongest student recruitment results in its history.
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Helping Organizations Navigate Change
Many of Kimberlee’s communications roles have involved helping organizations introduce new ideas, navigate change, or communicate through moments of uncertainty. Her experience includes crisis communications, market education, and change initiatives that require thoughtful messaging and close collaboration with leadership.
She is particularly skilled at helping organizations explain unfamiliar concepts and guide audiences through transition. Whether launching new programs, entering emerging markets, or helping teams align around evolving priorities, Kimberlee focuses on building communication strategies that create clarity, credibility, and momentum.
Internal communications has become an increasingly important part of her work. She is especially drawn to organizations that view employee communication as a strategic tool for strengthening culture, building trust, and helping people understand how their work connects to the organization’s broader mission.
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A Practical, Collaborative Approach
Kimberlee enjoys working alongside leadership teams and cross-functional partners to clarify priorities, surface meaningful stories, and develop communication strategies that connect messaging, channels, and organizational goals. Whether supporting internal communications, marketing campaigns, or brand positioning, she focuses on helping organizations communicate clearly and credibly.
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Her work is grounded in the belief that strong communication and strong leadership go hand in hand. During her time in the DeVos Urban Leadership Initiative’s 15-month leadership development program, Kimberlee deepened her understanding of collaborative leadership, organizational dynamics, and the role communication plays in building trust and alignment within teams.
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She believes that when communication is done well, it creates clarity, strengthens relationships, and helps people see how their work contributes to something larger.
When she isn’t working on communications strategy, Kimberlee enjoys being an Airbnb Superhost, baking sourdough, and exploring the lakeshore communities she now calls home.
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SKILLS & EXPERTISE
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Strategic Communications Planning – Develop and execute comprehensive communication strategies that align with business objectives, ensuring messaging reaches the right audiences through the most effective channels.
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PR & Media Relations – Cultivate relationships with key media outlets, proactively pitch stories, craft compelling press releases, and manage media inquiries to enhance brand visibility.
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PR Agency Management – Oversee PR agency partnerships, ensuring alignment with corporate messaging and maximizing media impact.
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Crisis Communication & Reputation Management – Design and implement crisis communication plans to protect brand reputation, mitigate risks, and manage public perception.
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Brand Storytelling & Content Creation – Employ keen "story nose" to craft engaging narratives, media pitches, talking points, website/newsletter/social media content that elevate brand presence and thought leadership.
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Internal/External Communications – Develop messaging strategies for all audiences including employees, executives, stakeholders, and customers ensuring clear, impactful communication across all channels.
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Brand & Messaging Consistency – Maintain alignment across media, internal, and external communications, reinforcing brand positioning and market leadership.
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Social Media & Digital Engagement – Create compelling content for executive platforms, driving audience engagement and fostering meaningful online interactions.
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Metrics & Performance Analysis – Track and analyze communication efforts, leveraging insights to optimize strategies and demonstrate measurable ROI.
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Social Listening – Monitor audience sentiment and brand perception to identify emerging trends, conversations, and opportunities for engagement.
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Cross-Functional Collaboration – Partner with internal teams, including marketing, sales, and leadership, to align communication efforts with business goals and ensure cohesive messaging.
WORK EXPERIENCE
2001 - Present
Communications Lead/President
MCS, Inc.
Los Angeles, CA | Spring Lake, MI | Remote
2020 - 2025
Communications Manager
DeVos Urban Leadership Initiative at RDV Corp.
Grand Rapids, MI | Hybrid
2008 - 2010
Communications Lead
Safety 1st® at Dorel Juvenile Group
Foxboro, MA | Remote
EDUCATION
Bachelor of Arts in Communications
Minor in Art History
San Diego State University
San Diego, CA
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Collaborative Leadership Certificate
DVULI 2021
KEY PROJECTS
- Communications Manager, DVULI (2020–2025) – Led strategic communications for DeVos-backed national leadership development program, spearheading a comprehensive rebrand and 25th anniversary campaign. Developed and executed an annual communications plan, established communications policy and procedure manuals, and department structure. Built and managed a remote creative team of seven, driving brand storytelling, executive communications, and partner relations. Led editorial content development of newsletters, social media, website/intranet, and annual reports, achieving a 150% increase in engagement while ensuring brand consistency and amplifying organizational impact.
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- Communications Consultant, PlayBooked (2020–2024) – Led branding, web design, content strategy, stakeholder email marketing, and PR for this SaaS micro-marketing fintech platform. Spearheaded a high-impact media campaign, positioning PlayBooked’s spokesperson as the first collegiate athlete in U.S. history to monetize NIL rights. Secured national coverage on Fox News Sunday, CNBC, Forbes, ESPN, Sports Illustrated, and Ad Age, etc. elevating brand visibility and industry credibility.​
- Communications Consultant, Verizon Telematics (2016) – Supported the Hum by Verizon launch by collaborating with a PR firm to develop messaging and story angles tailored to national parenting media. Successfully co-hosted a media event that resulted in securing widespread media coverage, enhancing brand visibility and consumer engagement.
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- Communications Consultant, American Cleaning Institute (2013) – Led crisis PR efforts for the ACI's national consumer safety campaign for liquid laundry packets. Collaborated with a PR firm to develop key messaging for media outreach, securing and appearing in live segments on Fox & Friends and morning shows in the top 20 U.S. markets, effectively shaping public perception and industry response.
- Lead Communications Strategist, Safety 1st (2008-2010) – Recruited as spokesperson and communications consultant for the world's leading juvenile products brand, collaborating with engineering, marketing, and PR team to develop innovative safety solutions that drove KPIs and revenue growth. Led the largest product launch in company history, securing live media appearances and satellite media tours, and hosted a nationwide retail promo video for Target and BRU.
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- Founder & Communications Strategist, Boo Boo Busters (2001–2014) – Led PR, marketing, and brand storytelling, securing millions of consumer impressions through top-tier media exposure. Recognized as a go-to Child Safety Expert by national outlets such as CBS’s The Early Show, The Doctors, Fox & Friends, and the Associated Press. Named “Childproofer to the Stars” by People.com.